Incident
Response

When a breach occurs, every minute costs more. Our incident response team deploys immediately containing the threat, coordinating recovery, and restoring operations with 24/7 emergency support and a 1-hour response SLA.

Activate Incident Response All Services

24/7 1-Hour SLA Ransomware Containment Incident Command Breach Notification

Incident Response Timeline

Ransomware payload detonatedT+00:00

Lateral movement detectedT+00:12

Domain admin compromisedT+00:28

Exfiltration to C2 serverT+00:45

Containment executedT+01:30

Systems restored from backupT+04:00

Response

Ransomware

Recovery

Hardening

Response Areas

What Our Incident Response Team Delivers

End-to-end incident response covering emergency containment, ransomware recovery, and post-incident hardening.

Emergency Incident Response

24/7 on-call response team available remotely and on-site with 1-hour initial response SLA for active security incidents.

Ransomware Containment

Isolate affected systems, identify the ransomware strain and initial access vector, assess decryption options, and orchestrate a clean, verified recovery.

Real-Time Threat Containment

Rapid triage, containment, and eradication of active threats with documented playbooks and escalation procedures aligned to NIST SP 800-61.

Remote and On-Site Deployment

Deploy response team remotely within 1 hour or on-site within 24 hours depending on incident severity and geographic requirements.

Incident Command

Establish incident command structure, coordinate between IT, legal, communications, and executive teams throughout the response lifecycle.

Credential Revocation

Immediate revocation and rotation of all compromised credentials, API keys, certificates, and session tokens to cut off attacker access.

Lateral Movement Blocking

Block attacker movement by segmenting networks, disabling compromised accounts, and applying emergency firewall rules to contain the blast radius.

Eradication

Remove all attacker presence including malware, backdoors, rogue accounts, scheduled tasks, and unauthorised access paths from every compromised system.

Verified Recovery

Restore systems from clean backups in a controlled, verified sequence with integrity checks and enhanced monitoring before returning to production.

Ransomware Negotiation Guidance

Guidance on ransomware negotiation strategy, decryption feasibility assessment, and payment decision frameworks when decryption tools are not available.

Data Integrity Verification

Verify the integrity of restored data against known-good baselines, check for data manipulation, and validate that exfiltrated data scope is fully understood.

Enhanced Monitoring Deployment

Deploy enhanced detection rules, threat hunting packages, and alerting thresholds based on the specific attacker TTPs observed during the incident.

Post-Incident Hardening

After containment, close every identified gap including patching initial access vectors, removing persistence mechanisms, and strengthening identity controls.

Detailed Incident Report

Comprehensive report covering attack timeline, root cause, all affected systems, business impact, and step-by-step remediation actions.

Lessons Learned Review

Facilitate a lessons-learned workshop with your team to identify process improvements and prevent similar incidents in the future.

Tabletop Exercise

Conduct a tabletop exercise based on the real incident to test improved response procedures and validate that gaps have been addressed.

Detection Gap Analysis

Identify where detection failed or was delayed, and recommend specific improvements to SIEM rules, EDR policies, and alerting thresholds.

Regulatory Breach Notification

Guidance on mandatory notification obligations under GDPR (72 hours), DPDP Act, HIPAA, PCI-DSS, CERT-In (6 hours), and SEBI (24 hours).

Methodology

Our Incident Response Lifecycle

A structured six-phase process aligned with NIST SP 800-61, from initial detection through post-incident hardening.

Phase 01

Detect and Triage

Immediate scoping of the incident including scope, severity, impacted systems, and regulatory obligations. Establish incident command and communication channels.

Phase 02

Contain

Isolate affected systems, revoke compromised credentials, and block attacker persistence and lateral movement while preserving evidence for forensic investigation.

Phase 03

Eradicate

Remove all attacker presence including malware, backdoors, rogue accounts, and unauthorised access paths from every compromised system.

Phase 04

Recover

Restore systems from clean backups, validate integrity, and return operations to normal in a controlled, verified sequence with enhanced monitoring.

Phase 05

Report

Deliver a comprehensive incident report covering attack timeline, root cause, affected systems, business impact, and step-by-step remediation actions.

Phase 06

Harden

Post-incident hardening with lessons-learned review, detection improvements, and tabletop exercise to prepare your team for future incidents.

Who It's For

Who Needs Incident Response?

Organisations Under Active Attack

Companies currently experiencing a security breach needing immediate expert response, threat containment, and verified recovery.

Financial Services

Banks, fintech companies, and capital market firms with strict regulatory breach notification timelines and high-value data requiring rapid response.

Compliance-Driven Organisations

Organisations subject to GDPR, HIPAA, PCI-DSS, or RBI requirements with mandatory breach notification obligations and defined response timelines.

FAQ

Questions We Get Asked Often

Incident response is the structured approach to handling a security breach, from initial detection and containment through eradication, recovery, and post-incident hardening. Our response is aligned with NIST SP 800-61 and covers ransomware, data breaches, insider threats, and business email compromise.

We provide 24/7 emergency incident response with a 1-hour initial response SLA. Remote response begins immediately upon engagement. On-site deployment is available within 24 hours depending on incident severity and geographic requirements.

Incident response covers emergency triage, threat containment, ransomware negotiation guidance, credential revocation, eradication of attacker presence, verified recovery from clean backups, and post-incident hardening with lessons learned reviews.

Yes. We have extensive experience with ransomware containment including strain identification, decryption feasibility assessment, isolation of affected systems, negotiation guidance if appropriate, and verified clean recovery aligned to your RPO and RTO requirements.

After containment we deliver a comprehensive incident report, facilitate a lessons-learned review, provide hardening recommendations, close all identified gaps, and conduct a tabletop exercise to validate improved response procedures.

IncidentResponse